![]() It is recommended that confidential papers should be “double enveloped”, where the sealed outer envelope is NOT marked “confidential” or similar, as this may draw unwanted attention to the letter, but the sealed inner envelope IS marked “confidential”. If internal mail is being used, it may be possible to arrange for House Services staff to deliver mail directly to the individual recipient, rather than to the building for onward distribution, otherwise, the sender should hand-deliver it themselves. In the exceptional circumstances where this is not possible, and significant harm or disruption might arise if the letter is lost or misdirected, you should use “Track and trace” or similar services for external mail, which require a signature at each stage in the movement of the package and on final receipt. Where possible the information should be sent electronically as an encrypted document (see ). If you need to send confidential information through internal or external post, you should consider the risk of this information going astray, or being read by unauthorised persons, and the harm which might result. As House Services have no means of securing courier mail in a secure manner within each building House Services are not able to sign for any courier items. Should you have an enquiry regarding post within your building please contact the Deputy Building Superintendent within your building.Īll couriers have a legal responsibility to deliver the mail to the addressee and therefore all couriers will be directed to the addressee in each building. If you change building or department please ensure your details are correct on Staff Net.įor all enquiries and advice on postal matters please contact extension 52708, opening Hours are Monday – Friday 06.30 – 18.30. Please remember our team are only as good as the information supplied by you. Our aim is to deliver every item of mail as cost effectively as possible, to the correct address, without loss, damage or delay.
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